Concierge Security Officer: Focused on Access & Safety

GardaWorld; Brandywine (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer to provide exceptional customer service in office towers, hotels, and shopping centers. You’ll verify identities, welcome visitors, and manage access control while patrolling and reporting hazards.

The role emphasizes guest engagement, safety, and coordination with emergency teams. Eligible candidates should have 3+ years in security or related fields, MD Guard Card, and a 21+ age requirement; a 40-hour training is required.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Pass extensive screening
• Exceptional customer service
• Basic phone & computer skills
• 3+ years security/military/law enforcement experience
• MD Guard Card
• Must be 21+
• CPR/First Aid Certification
• Phone skills and computer literacy
• Complete 40 hour basic training

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety and protection of individuals and property

Skills

Customer service

Access control

Patrols

Incident reporting

First aid

Phone skills

Computer literacy

Security experience

MD Guard Card

CPR/First Aid Certification

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Officer to provide exceptional customer service in office towers, hotels, and shopping centers. You’ll verify identities, welcome visitors, and manage access control while patrolling and reporting hazards.

The role emphasizes guest engagement, safety, and coordination with emergency teams. Eligible candidates should have 3+ years in security or related fields, MD Guard Card, and a 21+ age requirement; a 40-hour training is required.