Concierge Security Ambassador: Access, Safety & Service

GardaWorld; Decatur (IL); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO and paid holidays

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. You will greet visitors, verify identities, and guide them while maintaining strict access controls and patrolling duties to identify risks.

The role emphasizes superior customer service across shifts in office towers, hotels, and shopping centers, with a comprehensive benefits package and opportunities for career growth.

Qualifications

• Be authorized to work in the United States.
• High School Diploma or GED required.
• Able to pass an extensive screening process.
• Exceptional customer service skills.
• Proficient in basic phone and computer use.
• State license if required.

Responsibilities

• Welcome visitors and verify identity; guide visitors.
• Manage access control and patrol duties.
• Identify risks during routine security checks.
• Inspect equipment and report maintenance needs.
• Respond to incidents; provide first aid and coordinate with emergency teams.
• Answer questions in person or by phone; write incident reports.

Skills

Exceptional customer service

Phone & computer basics

Strong communication

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. You will greet visitors, verify identities, and guide them while maintaining strict access controls and patrolling duties to identify risks.

The role emphasizes superior customer service across shifts in office towers, hotels, and shopping centers, with a comprehensive benefits package and opportunities for career growth.