Concierge Security Ambassador — Customer-Focused Guard

GardaWorld; Decatur (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer matching

Paid time off (PTO) and holidays

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. The role emphasizes customer service, welcoming visitors, guiding them, and ensuring safety across shifts in office towers, hotels, and shopping centers.

You will perform access control, conduct patrols, inspect equipment, and coordinate with emergency responders when needed. A background in security or related fields is advantageous and basic computer skills are required.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Excellent customer service skills
• Proficient with basic phone and computer use
• Security, Military, or Law Enforcement experience is a plus
• State license if required
• Eligible to operate a motor vehicle

Responsibilities

• Welcoming visitors and verifying identity
• Manage access control and monitor entry points
• Conduct regular patrols and identify risks
• Inspect security equipment and coordinate maintenance
• Respond to incidents and provide first aid
• Answer inquiries in person or by phone
• Prepare incident reports and communicate concerns
• Protect people and property on site

Skills

Customer service

Communication

Security awareness

Documentation

Basic computer skills

Education

High School Diploma or GED

Tools

Access control systems

Job description

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. The role emphasizes customer service, welcoming visitors, guiding them, and ensuring safety across shifts in office towers, hotels, and shopping centers.

You will perform access control, conduct patrols, inspect equipment, and coordinate with emergency responders when needed. A background in security or related fields is advantageous and basic computer skills are required.