Concierge Security Ambassador - 1st Shift (Decatur)

GardaWorld Security Services U.S.; Decatur (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly wage (18.91/hour)

Comprehensive benefits package (health

401(k) with employer matching

PTO & paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security Services U.S. is hiring a Concierge Security Ambassador in Decatur, IL. The role focuses on delivering superior customer service while guiding visitors and colleagues in a secure environment.

You will manage access, perform patrols, and respond to incidents across settings like office towers, hotels, and shopping centers, while maintaining clear communication and professional presentation.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Able to pass extensive screening
• State license if required

Responsibilities

• Welcome visitors and verify identity
• Manage access control
• Perform regular patrols and identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service oriented

Communication skills

Phone & computer skills

Education

High School Diploma or GED

Job description

GardaWorld Security Services U.S. is hiring a Concierge Security Ambassador in Decatur, IL. The role focuses on delivering superior customer service while guiding visitors and colleagues in a secure environment.

You will manage access, perform patrols, and respond to incidents across settings like office towers, hotels, and shopping centers, while maintaining clear communication and professional presentation.