Concierge/security

Solera Senior Living; Bethesda (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

A forward-thinking company dedicated to enhancing the lives of seniors is seeking a compassionate Concierge/Security professional. This role involves creating a welcoming atmosphere, assisting visitors, and managing various clerical tasks. Join a supportive team that values growth and offers immediate payment options, comprehensive medical plans, and tuition reimbursement. If you have a genuine passion for helping older adults and thrive in a team-oriented environment, this opportunity is perfect for you. Embrace a fulfilling career where your contributions make a significant impact in the community.

Benefits

Immediate payment options

Tuition reimbursement

Comprehensive medical plans

Dental, vision, life, and disability benefits

401(k) plan

Paid holidays and time off

Employee Assistance Program

Discount programs

Qualifications

• Previous customer service or receptionist experience preferred.
• Proficiency with basic office equipment and computers.

Responsibilities

• Greet and assist visitors, families, and residents.
• Answer phones promptly and provide information.
• Perform general clerical work and maintain a safe environment.

Skills

Customer Service

Communication Skills

Compassion

Teamwork

Organization

Education

High School Diploma

Tools

Basic Office Equipment

Computers

Job description

Conciege/Security at Modena Reserve Bethesda

We are looking for:

• 3pm-11pm Every other weekend
• 4pm-8pm Monday, Wednesday, Friday
• 10am - 6pm Every other weekend

About Solera

Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values which influence our decisions at every level. We seek compassionate individuals to join our team!

What can Solera offer you?

• A growing company that offers opportunities for your growth
• Immediate payment options—no waiting for paycheck Friday!
• Tuition reimbursement for those interested in returning to school
• A supportive team of co-workers
• Comprehensive medical plans including discounted gym memberships
• Dental, vision, life, and disability benefits
• 401(k) plan
• Paid holidays and time off
• Perks and discount programs
• Employee Assistance Program

We continually strive to innovate using technology, foster meaningful relationships, and make a positive community impact. Our leadership is passionate, connected to seniors, and dedicated to growth and thriving.

Solera’s Core Values :

Compassion, Commitment, Communication, Creativity

We love what we do! If our story resonates with you and you want to love what you do every day, we want to meet you!

Concierge Overview & Responsibilities

The Concierge creates a memorable first impression by greeting and assisting visitors, families, and residents; answering phones; providing information; handling mail; typing, filing, and other duties as assigned by the Director of Community Development.

The essential duties include:

• Greeting visitors and providing non-confidential information
• Answering phones promptly with appropriate greetings
• Sorting and distributing mail
• Typing and filing correspondence
• Adhering to resident rights and personnel policies
• Using office equipment effectively
• Expressing concern and compassion for residents and families
• Escorting visitors if necessary
• Maintaining referral and mailing lists
• Assisting with data entry and move-in processes
• Performing general clerical work
• Staying informed on aging, assisted living, and dementia care through ongoing education
• Supporting event setup and teardown
• Promoting a professional image through attire and actions
• Maintaining a safe environment following safety standards
• Performing additional duties as assigned

Qualifications

• Previous customer service or receptionist experience preferred
• Proficiency with basic office equipment and computers
• Excellent verbal and written communication skills
• Genuine compassion for older adults and their families
• Team-oriented, organized, and able to meet deadlines
• Ability to remain calm and courteous under pressure
• Must receive the annual flu vaccine unless exempted