Remote Travel Concierge

Mytravelconnection; Virginia Beach (VA); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in travel services seeks passionate individuals to join their team as Remote Travel Concierges. In this role, you will provide exceptional customer service while booking unforgettable trips for travelers across the globe. With over 70 years in the business, this company values training and development, making it an ideal opportunity for those looking to enter the travel industry. Enjoy the flexibility of working from home while connecting clients with their dream vacations. If you have a knack for organization and a passion for travel, this position is perfect for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Qualifications

• Exceptional customer service abilities and strong communication skills are essential.
• Ability to prioritize tasks and multitask effectively.

Responsibilities

• Serve as the primary contact for travelers, providing concierge-level service.
• Research and book travel packages, including flights and accommodations.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Job description

Join to apply for the Remote Travel Concierge role at My Travel Connection

Full Job Description

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

1. Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish
2. Respond to telephone, email inquiries, and online travel submissions in a timely fashion
3. Research and book domestic and international travel packages including air, hotel, tours, and ground transportation
4. Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
5. Become familiar with multiple web-based booking engines and travel resources
6. Handle pricing and cost calculations for changes or added trip fees
7. Provide e-tickets and take credit card payments over the phone

Qualifications:

• No experience necessary; training provided
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organizational skills with the ability to prioritize and multitask
• Job Type: Full-time or part-time

Benefits:

• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements:

• Must be at least 18 years old and reside in the U.S., Mexico, or Australia
• Laptop and/or smartphone and Wi-Fi are required

Additional Benefits:

• Ongoing Training
• Flexible Schedule
• Certifications included
• Work Remote

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Hospitality