Concierge - Saturday A.M. Only

Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa; Mobile (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

Renaissance Riverview Plaza Hotel in Mobile, Alabama is seeking dynamic, results‑driven team members to deliver outstanding service to our guests in a warm, luxurious setting.

You will assist guests in booking activities (dining, golf, spa), coordinate special requests, inform guests of hotel services and room amenities, and work as part of a fast‑paced, highly professional team.

Qualifications

• Guest service oriented with excellent communication skills.
• Ability to thrive in a fast-paced environment and work well in a team.

Responsibilities

• Assist guests in booking and arranging activities such as dining, golf, and spa.
• Respond to and coordinate guest requests for special arrangements or services.
• Inform guests of hotel services, features and room amenities; maintain excellent guest relations.

Job description

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results‑driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast‑paced environment. Ability to work well under pressure.