Concierge - Saturday A.M. Only

PCH Hotels And Resorts, Inc.; Mobile, Northern (AL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Renaissance Riverview Plaza Hotel in Mobile, AL is seeking a dynamic Guest Services professional to assist guests with booking and coordinating activities, dining, golf, and spa experiences to create memorable stays.

You will respond to guest requests for special arrangements with courtesy and efficiency, providing excellent guest relations and clear communication with team members. This role requires a detail-oriented, team-oriented individual who thrives in a fast-paced setting.

Responsibilities

• Assist guests in booking and setting up activities (dining, golf, massage) to enhance stays.
• Coordinate guest requests for special arrangements or services.
• Exhibit excellent guest relations skills and strong verbal communication with guests and colleagues.
• Be detail-oriented, a team player, and able to work well in a fast-paced, high-pressure environment.

Job description

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description:

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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