Concierge - Saturday A.M. Only

Riverview Plaza Hotel; Mobile (AL); On-site; USD 27,000 - 42,000; Full time

Job summary

Renaissance Riverview Plaza Hotel in Mobile, Alabama is seeking dynamic guest services professionals to deliver outstanding hospitality and memorable experiences for our guests.

You will assist guests with booking and coordinating activities, respond to requests for special arrangements, and inform guests about hotel services, features and amenities with warmth and efficiency.

Qualifications

• Excellent guest relations skills.
• Excellent verbal communication with guests and co-workers.
• Detail-oriented and a strong team player.
• Ability to work well in a fast-paced environment and under pressure.

Responsibilities

• Assist guests in booking and setting up activities (dining, golf, spa, etc.).
• Respond to and coordinate guest requests for special arrangements or services.
• Inform guests about hotel services, features and room amenities.
• Maintain excellent guest relations and adapt to a fast-paced setting.

Skills

Guest relations

Verbal communication

Team player

Fast-paced environment

Job description

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Job Description:

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities. Excellent guest relations skills. Excellent verbal communication skills with guests and co-workers. Detail-oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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