Concierge Retail Service Rep – Homeowner Experience

Andersen Corporation; Livonia (MI); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

401(k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

FSAs, HSA and HRA

Life Insurance

Paid Time Off & Paid Holidays

Paid Maternity Leave & Paid Parental  

Career Growth Planning & Nationwide

Career Opportunities

Zusammenfassung

Andersen Corporation in Livonia, MI seeks a Concierge Retail Service Representative to deliver Signature Service to homeowners and partner with Sales for customized communication. You will manage homeowner files, schedule measures and installations, and handle paperwork issues to ensure a seamless upgrade experience.

The role focuses on service excellence, data accuracy, and strong time management, with a comprehensive benefits package and opportunities for growth.

Qualifikationen

• 1+ years of customer service experience.
• Strong data-entry accuracy.
• Excellent written and verbal communication.
• Highly organized with attention to detail.

Aufgaben

• Provide Signature Service to homeowners.
• Maintain homeowner job files.
• Schedule measurements, installation dates, and reminders.
• Collaborate with Sales to resolve paperwork or change orders.
• Send post-installation surveys and resolve issues.

Kenntnisse

Customer service

Data entry

Communication

Time management

Microsoft Office

Attention to detail

Interpersonal skills

Multitasking

Tools

Microsoft Office

Jobbeschreibung

Andersen Corporation in Livonia, MI seeks a Concierge Retail Service Representative to deliver Signature Service to homeowners and partner with Sales for customized communication. You will manage homeowner files, schedule measures and installations, and handle paperwork issues to ensure a seamless upgrade experience.

The role focuses on service excellence, data accuracy, and strong time management, with a comprehensive benefits package and opportunities for growth.