Concierge & Guest Experience Lead

Gainor Staffing; New York (NY); On-site; USD 63,000 - 68,000; Full time

Job summary

A top global law firm in New York is seeking a Concierge Assistant to join its team. You will ensure visitors feel valued and coordinate various services to maintain an exceptional guest experience. The ideal candidate has at least two years of high-end hospitality experience and excels at building relationships and anticipating needs. This full-time position offers a salary range of $63,000 to $68,000 based on experience.

Qualifications

• At least two years of high-end hospitality experience is required.
• Skilled at anticipating needs and finding creative solutions.
• Energetic and approachable, always asking 'How can I help?'

Responsibilities

• Welcome visitors and ensure they feel valued from arrival.
• Coordinate catering services and oversee vendor interactions.
• Prepare visitor offices and manage travel, car, and restaurant bookings.
• Maintain concierge spaces and conference rooms across multiple floors.
• Monitor meeting room supplies and assist with technology and printing needs.

Skills

High-end hospitality experience

Anticipating needs

Proactive attitude

Relationship building

Guest experience delivery

Job description

A top global law firm in New York is seeking a Concierge Assistant to join its team. You will ensure visitors feel valued and coordinate various services to maintain an exceptional guest experience. The ideal candidate has at least two years of high-end hospitality experience and excels at building relationships and anticipating needs. This full-time position offers a salary range of $63,000 to $68,000 based on experience.