Concierge Patient Care Coordinator – Plastic Surgery

Talent_Store_jobs; Tucson (AZ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Dental, Vision & Health

2 weeks PTO

401K with employer match

Job summary

Tucson Plastic Surgery is expanding and seeking a Patient Care Coordinator to act as the central liaison between patients, surgeons, and the clinical team. You will guide patients from initial consultation to post-operative care, conduct consultations, lead intakes, and present surgical plans and pricing with empathy and accuracy.

In this role, you will schedule surgeries, coordinate pre/post-operative care, maintain impeccable documentation, and uphold HIPAA standards while delivering

Qualifications

• Completion of a Medical Assistant program from an accredited institution.
• 3+ years of patient care experience, preferably in a physician's office or small clinic setting; plastic surgery/aesthetics a plus.
• Proficiency in EMR systems (Mod Med preferred) and Microsoft Office.

Responsibilities

• Welcome patients and ensure a warm, exemplary patient experience.
• Conduct preliminary consultations and complete patient charting for the surgeon.
• Explain procedures, recovery, and care in detail; schedule surgeries and follow-ups.

Skills

Active listening

Emotional intelligence

Interpersonal skills

Organization

Documentation

HIPAA compliance

Communication

Discretion under pressure

Customer service

Education

Medical Assistant program

Tools

EMR (Mod Med)

Microsoft Office

Job description

Tucson Plastic Surgery is expanding and seeking a Patient Care Coordinator to act as the central liaison between patients, surgeons, and the clinical team. You will guide patients from initial consultation to post-operative care, conduct consultations, lead intakes, and present surgical plans and pricing with empathy and accuracy.

In this role, you will schedule surgeries, coordinate pre/post-operative care, maintain impeccable documentation, and uphold HIPAA standards while delivering