Concierge Patient Access Coordinator

Aleracare; Coeur d'Alene (ID); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Over 20 days of paid time off annually

One paid community service day

Job summary

Aleracare in Coeur d'Alene is seeking a Patient Access Coordinator (PAC) to greet patients, schedule infusions, and coordinate with referring practices. You will partner with clinicians to ensure a seamless patient experience and accurate documentation in CRM/EMR systems.

The role emphasizes strong communication, multitasking, and responsiveness in a fast-paced healthcare setting, with competitive hourly pay and standard benefits.

Qualifications

• Excellent communication with patients, colleagues, and referring practices.
• Strong customer service skills in both phone and in-person settings.
• Familiar with CRM and EMR software systems.

Responsibilities

• Call, schedule, and welcome patients for biologic infusions.
• Coordinate with referring practices and Market Executive to ensure smooth care, orders, and documentation.
• Work with nurses and staff to ensure every detail of the patient visit is handled.

Skills

Excellent communication

Customer service

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

EMR software

Job description

Aleracare in Coeur d'Alene is seeking a Patient Access Coordinator (PAC) to greet patients, schedule infusions, and coordinate with referring practices. You will partner with clinicians to ensure a seamless patient experience and accurate documentation in CRM/EMR systems.

The role emphasizes strong communication, multitasking, and responsiveness in a fast-paced healthcare setting, with competitive hourly pay and standard benefits.