Concierge Paramedic – Maui Medical & Telehealth

Crisis24; Hawaii; On-site; USD 70,000 - 90,000; Full time

Job summary

Crisis24 is seeking an Acute Care Paramedic to deliver concierge-level medical care, training, and safety for clients and staff at Maui locations. The role emphasizes emergency and preventive care, EMR management, and telemedicine coordination.

The position requires Hawaii paramedic credentials, NREMT Paramedic license, and extensive ALS field experience. Local candidates on Maui are preferred, with duties spanning clinic care, staff training, and on-site safety.

Qualifications

• High school diploma or equivalent is required; an associate degree or equivalent experience is preferred.
• NREMT Paramedic License is required.
• Hawaii Paramedic certification is required, or ability to obtain prior to employment.
• BLS, PALS, ACLS and PHTLS provider certifications are required; instructor certifications are preferred.
• 5 years of 911 ALS field experience is required; 3 years in Critical Care Transport or similar setting preferred.
• Experience with high-net-worth individuals and remote austere environments is preferred.

Responsibilities

• Provides mentorship and training to local Security staff, EMRs, and Fire & Safety personnel in best practices aligned with U.S. NREMT, NAEMT, AHA standards, and team dynamics, ensuring excellence in medical policies and procedures.
• Provides preventative, therapeutic, and emergency medical care to assigned clients, members, staff, and guests.
• Coordinates medical referrals and consultations with U.S healthcare, local and remote physicians, including telemedicine consultations.
• Maintains supplies, medical equipment, and emergency response vehicles according to manufacturer’s recommendations and Company procedures.
• Maintains inventory of all medical supplies and equipment on the property. Requests medications and supplies for restock through the correct channels.
• Maintains electronic medical records system and reporting of all patient encounters.
• Assists with developing or maintaining policies and procedures for all clinical operations including telemedicine capabilities and medical evacuations.
• Completes monthly consolidated reports for clinical services provided as requested.
• Generates and maintains accurate records for services rendered as requested.
• Performs cleaning, care, and disinfection of the clinic and work area.
• Ensures the area is safe by conducting inspections to ensure first aid kits are up to date, safety procedures are being followed, hazards are addressed, and incidents are reported
• Develops and presents training programs for staff and clients as requested.
• In-home concierge medical and emergency response services may be required/requested.
• Perform all other duties as reasonably assigned.

Skills

NREMT Paramedic License

Hawaii Paramedic Certification

BLS Provider Certification

PALS Provider Certification

ACLS Provider Certification

PHTLS Provider Certification

EMR / Electronic Medical Records

Telemedicine Coordination

Customer Service

Team Orientation

MS Office Proficiency

Education

High School Diploma or equivalent

Associate degree or equivalent experience (preferred)

Tools

EMR systems

Microsoft Office

Telemedicine platforms

Job description

Crisis24 is seeking an Acute Care Paramedic to deliver concierge-level medical care, training, and safety for clients and staff at Maui locations. The role emphasizes emergency and preventive care, EMR management, and telemedicine coordination.

The position requires Hawaii paramedic credentials, NREMT Paramedic license, and extensive ALS field experience. Local candidates on Maui are preferred, with duties spanning clinic care, staff training, and on-site safety.