Concierge On Call Weekends

Vi Living; Naples (FL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Paid time off

401k with company match

Paid maternity and paternity benefits

Training and development

Tuition Reimbursement

Luxury work environment

Meaningful work

Job summary

Vi Living in Naples, FL is seeking a Concierge to welcome residents and guests, answer questions, and coordinate simple needs. The role includes on-call duties and weekend 12-hour shifts within a luxury, resident-focused community.

Candidates should have customer service experience, be CPR and First Aid certified or able to obtain certification, and demonstrate calm judgment in emergencies and strong communication.

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
• Additional requirements include:

Responsibilities

• Welcome and direct all residents and guests of the community.
• Answer resident questions and address simple needs.
• Monitor emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

CPR

First Aid

Communication

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay


• Exceptional benefits


• Generous Paid Time Off - start accruing on day one


• 401k with company match


• Paid maternity and paternity benefits


• Award-winning training and development


• Tuition Reimbursement


• Luxury work environment


• Meaningful and rewarding work

Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110

Responsibilities

Concierge

On Call

Weekends 12-hour shifts

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.


• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.


• Excellent organizational skills and ability to manage multiple tasks.


• Ability to deal with stress and act responsibly with good judgment in an emergency situation.


• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Pay Range

USD $17.06 - USD $20.01 /Hr.