Concierge On Call Weekends

Vi; Naples (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Paid Time Off

401k with company match

Paid maternity and paternity benefits

Award-winning training and development

Tuition Reimbursement

Luxury work environment

Meaningful and rewarding work

Job summary

Vi at Bentley Village in Naples, FL seeks a dedicated Concierge to welcome and direct residents and guests, answer questions, and monitor community systems. This on-call role includes 12-hour weekend shifts within a highly accomplished resident services team and requires CPR/First Aid certification or willingness to obtain it.

Ideal candidates have customer service experience, excellent communication, and the ability to stay calm under pressure during emergencies.

Qualifications

• Experience in a customer service environment preferred.
• Current CPR and First Aid certifications required or must be willing to become certified.
• Excellent oral communication skills with a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.

Responsibilities

• Welcome and direct all residents and guests of the community.
• Answer resident questions and address simple resident needs.
• Monitor the emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

Communication skills

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110

Responsibilities

**Concierge**

**On Call**

**Weekends 12-hour shifts**

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional Requirements Include

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Pay Range

USD $17.06 - USD $20.01 /Hr.