Concierge

Vi Living; Florida; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Generous Paid Time Off - start accruin

Job summary

Vi at Aventura is seeking a Concierge to welcome and direct residents and guests, answer questions, and coordinate with the community team. This role supports emergency monitoring and daily operations in a luxury senior living community.

Candidates should have customer service experience, excellent communication, ability to multitask, and CPR/First Aid certification or willingness to obtain it. This position offers competitive pay and comprehensive benefits in Florida.

Qualifications

• Experience in a customer service environment preferred.
• Current CPR and First Aid certifications required or willing to become certified.
• Excellent oral communication and multi-tasking abilities.

Responsibilities

• Welcome and direct all residents and guests of the community.
• Answer resident questions and address simple resident needs.
• Monitor the emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

CPR/First Aid

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Aventura is located at 19333 W. Country Club Drive, Aventura FL 33180

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida’s Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Pay Range

USD $21.00 - USD $21.00 /Hr.