Concierge On Call

Vi Living; Naples (FL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Exceptional benefits

Paid time off

401k with match

Maternity benefits

Paternity benefits

Training and development

Tuition reimbursement

Luxury work environment

Job summary

Vi Living’s Naples community seeks a friendly Concierge to welcome residents, families, and visitors with warmth and professionalism. You’ll anticipate needs, coordinate with teams, and maintain a polished, luxury environment while delivering outstanding service.

Ideal candidates have prior front-desk or hospitality experience, strong communication skills, and CPR/First Aid certification or willingness to obtain them. This on-site role offers competitive pay and comprehensive benefits.

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Responsibilities

• We are seeking a friendly, professional, and service-oriented Concierge to join our team at our luxury senior living community.
• The Concierge is often the first point of contact for residents, families, and visitors and plays an important role in creating a welcoming, personalized, and exceptional experience.
• This position requires compliance with Florida's Care Provider Background Screening process.

Skills

Customer service

CPR

First Aid

Oral communication

Organization

Stress management

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110

Responsibilities

Concierge On Call

Saturday 7:30 am - 7:00 pm and time off coverage as needed

We are seeking a friendly, professional, and service-oriented Concierge to join our team at our luxury senior living community. The Concierge is often the first point of contact for residents, families, and visitors and plays an important role in creating a welcoming, personalized, and exceptional experience.

The ideal candidate is passionate about hospitality, takes pride in providing outstanding customer service, and understands the importance of anticipating needs and exceeding expectations.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here: .

Pay Range

USD $17.06 - USD $20.01 /Hr.