Concierge

Vi; Hilton Head Island (SC); On-site; USD 24,000 - 28,000; Full time

Job summary

TidePointe, a Vi Community in Hilton Head Island, SC, is seeking a Concierge to welcome and direct residents and guests, answer questions, and route calls while monitoring emergency systems.

Qualified applicants should have prior customer service experience; CPR and First Aid certifications are required or must be obtained. Excellent communication skills and the ability to stay calm under pressure are essential.

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
• Excellent oral communication skills including a clear speaking voice.

Responsibilities

• Welcome and direct all residents and guests of the community and answer resident questions.
• Monitor the emergency response and other community systems and receive/direct all incoming calls.

Skills

Customer service

Communication

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

TidePointe, a Vi Community, is located at 700 TidePointe Way, Hilton Head Island, SC 29928

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional Requirements Include

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

Pay Range

USD $17.06 - USD $20.01 /Hr.