Concierge On Call

Vi; Naples (FL); On-site; USD 24,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Exceptional benefits

Paid time off

401k match

Maternity/paternity leave

Tuition reimbursement

Luxury work environment

Meaningful work

Job summary

Vi Living at Bentley Village in Naples, FL seeks a Concierge (PRN) to welcome and direct residents and guests, answer questions, address simple needs, monitor emergency systems, and route calls.

The ideal candidate has customer service experience, CPR/First Aid certification, excellent communication, strong organization, and the ability to stay calm during emergencies. Weekend shifts and a supportive team are provided.

Qualifications

• Prior experience in a customer service environment.
• CPR and First Aid certifications required or willing to obtain.
• Excellent oral communication and clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to stay calm and act responsibly in emergencies.

Responsibilities

• Welcome and direct residents and guests.
• Answer resident questions and address simple needs.
• Monitor emergency response and other community systems.
• Receive and direct all incoming calls.

Skills

Customer service

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110

Responsibilities

Concierge

PRN position

Saturday 7:30 am - 7:00 pm and time off coverage as needed

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

This position requires compliance with Florida’s Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Pay Range

USD $17.06 - USD $20.01 /Hr.