Concierge

Vi Living; Hilton Head Island (SC); On-site; USD 24,000 - 28,000; Full time

Job summary

Vi Community seeks a courteous Concierge to welcome and direct residents and guests at TidePointe, Hilton Head Island. You will answer questions, address simple needs, monitor emergency systems, and route calls to the right team.

This role emphasizes service excellence in a luxury environment. Applicants should have customer service experience; CPR/First Aid certifications are required or must be obtainable.

Qualifications

• Experience in a customer service environment preferred.
• CPR and First Aid certifications required or ability to obtain.
• Excellent oral communication and organizational skills.

Responsibilities

• Welcome and direct residents and guests.
• Answer questions and address simple needs.
• Monitor emergency response and community systems.
• Receive and direct all incoming calls.

Skills

Customer service

CPR/First Aid certification

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

TidePointe, a Vi Community, is located at 700 TidePointe Way, Hilton Head Island, SC 29928

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

Realistic Job Preview - Concierge

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

Pay Range

USD $17.06 - USD $20.01 /Hr.