Concierge Medical Assistant: Elevate Patient Experience

H-E-B; Kyle (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

H-E-B in Kyle, Texas is seeking a Concierge to enhance patients' experiences with exceptional service. In this role, you will greet guests warmly, assist with patient check-ins, manage communication across multiple channels, and ensure adherence to HIPAA regulations.

Ideal candidates will have experience in medical settings, outstanding customer service abilities, and enjoy working in a team environment. Bilingual skills are a plus, and certifications such as CMA and BLS are preferred.

Qualifications

• Experience in medical assistant and clinic support is preferred.
• Customer service experience is essential.
• Phlebotomy / blood drawing experience is a plus.

Responsibilities

• Serve as a liaison between patients, physicians, and the health care team.
• Perform patient intake interviews and record vital signs.
• Assist with patient care, including drawing blood and administering medications.

Skills

Customer Service

Communication Skills

Medical Terminology

Understanding of HIPAA Regulations

Bilingual (English - Spanish)

Education

High School Diploma or equivalent

Tools

Electronic Health Records Systems

MS Office

Job description

H-E-B in Kyle, Texas is seeking a Concierge to enhance patients' experiences with exceptional service. In this role, you will greet guests warmly, assist with patient check-ins, manage communication across multiple channels, and ensure adherence to HIPAA regulations.

Ideal candidates will have experience in medical settings, outstanding customer service abilities, and enjoy working in a team environment. Bilingual skills are a plus, and certifications such as CMA and BLS are preferred.