Compassionate Medical Assistant: Patient Care & Coordination

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B is seeking a Medical Assistant to deliver patient care and coordinate between patients, physicians, and other health care team members in a fast-paced clinic setting, ensuring a welcoming, caring environment for every guest.

The role requires strong customer service, bilingual English/Spanish, familiarity with electronic health records, HIPAA compliance, and the ability to manage multiple tasks while conveying empathy.

Qualifications

• Experience in clinical or medical office settings preferred.
• Knowledge of medical terminology and HIPAA guidelines.
• Proficiency with electronic health records and scheduling systems.

Responsibilities

• Welcomes guests warmly and maintains a caring environment.
• Assists with check-in and initiates patient visits.
• Schedules appointments and manages clinic calendar.
• Performs patient intake, records vitals, and basic care tasks.
• Draws blood and assists with exams as needed.
• Ensures HIPAA compliance and coordinates with care teams.

Skills

Medical terminology

MS Office proficiency

Customer service

Interpersonal skills

Written/verbal communication

Organization

Bilingual English/Spanish

Multitasking

Teamwork

Judgment and initiative

Education

High school diploma

Graduate of medical assistant program (preferred)

Tools

MS Office

EHR systems

Job description

H-E-B is seeking a Medical Assistant to deliver patient care and coordinate between patients, physicians, and other health care team members in a fast-paced clinic setting, ensuring a welcoming, caring environment for every guest.

The role requires strong customer service, bilingual English/Spanish, familiarity with electronic health records, HIPAA compliance, and the ability to manage multiple tasks while conveying empathy.