Patient Service Concierge – Primary Care

Socket.dev; Webster (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health in Houston, TX seeks a Patient Service Coordinator I to manage clerical and clinical tasks, ensuring smooth patient flow and a high-quality experience in a fast-paced clinic.

You will support medical staff, pre-register patients, verify insurance, and document interactions using EMR systems (ECW preferred). Spanish speaking preferred; strong organization and communication are essential. This role emphasizes HIPAA compliance and teamwork to deliver excellent patient care.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Spanish speaking preferred.
• Proven experience in a healthcare environment.
• Strong communication skills and professionalism.

Responsibilities

• Maintain confidentiality and provide high-level customer service.
• Schedule appointments and assist with patient flow in the clinic.
• Pre-register patients and verify accounts and insurance.
• Answer calls, document interactions, and communicate with healthcare providers.
• Assist with check in and check out duties.
• Assist with follow-up care, appointment scheduling, and provide visit summaries.
• Maintain a clean and safe environment and manage medical records.
• Support medical personnel with clerical tasks and participate in quality improvement initiatives.
• Perform other related duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Education

High school diploma

Tools

ECW EMR

Job description

CLS Health in Houston, TX seeks a Patient Service Coordinator I to manage clerical and clinical tasks, ensuring smooth patient flow and a high-quality experience in a fast-paced clinic.

You will support medical staff, pre-register patients, verify insurance, and document interactions using EMR systems (ECW preferred). Spanish speaking preferred; strong organization and communication are essential. This role emphasizes HIPAA compliance and teamwork to deliver excellent patient care.