Concierge Medical Assistant: Elevate Patient Care

St. Luke's Hospital; Massachusetts; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Day one benefits

Pension & 401K

Competitive compensation

FSA/HSA options

PTO programs available

Education assistance

Job summary

St. Luke's Concierge Primary Care is seeking an experienced Concierge Medical Assistant to deliver an elevated, personalized approach to healthcare.

The role emphasizes meaningful patient relationships, proactive care coordination, and a smaller patient panel with team-based collaboration. The ideal candidate has at least 3 years of MA experience in a physician practice or outpatient setting, with preferred exposure to care coordination or concierge medicine.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant training program preferred.
• Minimum of 3 years of medical assistant experience in a physician practice or outpatient setting preferred.
• Experience supporting care coordination, patient navigation, referral management, or complex patient follow-up strongly preferred.
• Experience in concierge medicine or related relationship-centered healthcare settings highly desirable.

Responsibilities

• Provide clinical and administrative support within the Concierge Medical Assistant role.
• Assist patients in navigating healthcare needs within the practice and broader system.
• Collaborate closely with the physician, RN Nurse Navigator, and practice leadership.
• Promote teamwork with all members of the healthcare team.
• Contribute to delivering an exceptional patient experience.

Education

High school diploma or equivalent

Medical Assistant training program

Job description

St. Luke's Concierge Primary Care is seeking an experienced Concierge Medical Assistant to deliver an elevated, personalized approach to healthcare.

The role emphasizes meaningful patient relationships, proactive care coordination, and a smaller patient panel with team-based collaboration. The ideal candidate has at least 3 years of MA experience in a physician practice or outpatient setting, with preferred exposure to care coordination or concierge medicine.