Concierge Leasing & Sales Consultant

Cortland Partners; Herndon (VA); Hybrid; USD 33,000 - 34,000; Full time

Job summary

Cortland Partners in Herndon, VA is seeking a Leasing & Sales Consultant to drive occupancy and revenue at the community. You will blend proactive sales strategies with exceptional resident engagement to convert prospects into residents while delivering a premium living experience.

This role emphasizes consultative selling, CRM accuracy, event planning, and brand representation; you will follow up, nurture leads, and close leases, all while upholding Cortland's standards of performance and

Qualifications

• 6+ months of sales, customer-facing, or performance-driven experience preferred.
• Strong desire to succeed in a goal-oriented, fast-paced sales environment.
• Confident, persuasive, and people focused with a natural ability to build rapport.
• Coachable and resilient, with a positive attitude and willingness to learn.
• Motivated by targets, results, and earning potential; comfortable being held to goals.
• Organized and disciplined with follow-up, time management, and attention to detail.
• Comfortable learning and using CRM systems to track leads and customer interactions.
• Professional, polished, and approachable with a strong sense of personal presentation.
• Aligns with company values and takes pride in representing a premium brand experience.

Responsibilities

• Drive occupancy and revenue by meeting leasing goals, conversion targets, and KPIs.
• Actively manage sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
• Keep CRM records accurate and up to date for all potential resident interactions.
• Monitor and report on lead activity, conversion metrics, and pipeline health.
• Stay organized and disciplined to ensure timely follow-up and consistent engagement.
• Deliver a concierge-level experience by anticipating needs and personalizing solutions.
• Represent the community as an ambassador, showcasing not just homes but a lifestyle of premium living.

Skills

Sales experience

Customer-focused

Goal-oriented

People skills

CRM systems

Professional presentation

Coachable

Tools

CRM software

Job description

Cortland Partners in Herndon, VA is seeking a Leasing & Sales Consultant to drive occupancy and revenue at the community. You will blend proactive sales strategies with exceptional resident engagement to convert prospects into residents while delivering a premium living experience.

This role emphasizes consultative selling, CRM accuracy, event planning, and brand representation; you will follow up, nurture leads, and close leases, all while upholding Cortland's standards of performance and