Concierge Lead, Guest Experience & Events

RRD; San Francisco (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) with company match

Job summary

RRD is seeking a Concierge Lead in San Francisco to champion the guest experience across all front-of-house touchpoints. This role is responsible for ensuring the client space is welcoming and polished while managing meetings, events, and daily workspace operations.

The ideal candidate will bring at least 2 years of experience in a hospitality or corporate setting, have strong communication skills, and the ability to manage multiple tasks effectively. A competitive salary and benefits package are included.

Qualifications

• Minimum 2 years of experience in receptionist or administrative role.
• Proficient in Microsoft Office Suite.
• Strong communication skills and ability to multitask.

Responsibilities

• Own the client-facing space and ensure excellence.
• Support planning and execution of meetings and events.
• Train and mentor reception team.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Multitasking

Technological adeptness

Education

2+ years in administrative role

Experience in corporate or hospitality setting

Tools

Microsoft Office Suite

A/V equipment

Job description

RRD is seeking a Concierge Lead in San Francisco to champion the guest experience across all front-of-house touchpoints. This role is responsible for ensuring the client space is welcoming and polished while managing meetings, events, and daily workspace operations.

The ideal candidate will bring at least 2 years of experience in a hospitality or corporate setting, have strong communication skills, and the ability to manage multiple tasks effectively. A competitive salary and benefits package are included.