Concierge & HR Assistant: Hospitality & Onboarding

All Jobs; Carmel (IN); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Rose Senior Living is recruiting for a hospitality-focused Concierge & HR Assistant starting at $21/hour. This hybrid role serves as the welcoming presence of our community while also supporting key human resources and administrative functions.

This position is responsible for greeting residents, guests, prospective employees, and vendors in a warm and professional manner, while assisting with onboarding, employee support, and HR-related processes.

Qualifications

• High school diploma or GED is required.
• Previous administrative or HR support experience preferred.
• Familiarity with Microsoft Office Suite products.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to handle sensitive and confidential information with professionalism.

Responsibilities

• Provide ongoing telephone and front desk coverage.
• Greet and assist residents, guests, applicants, vendors, and staff in a professional and welcoming manner.
• Support HR functions such as onboarding paperwork, new hire coordination, and maintaining employee files.
• Assist with scheduling interviews and communicating with candidates.
• Help answer basic employee questions or direct them to appropriate resources.
• Solve issues presented by residents, guests, and staff while maintaining a high level of service and professionalism.
• Accept and log delivery packages, and notify recipients.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager and HR team with projects, reporting, and administrative tasks.

Skills

Interpersonal communication

Organizational skills

Multitasking

Administrative support

HR support

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Rose Senior Living is recruiting for a hospitality-focused Concierge & HR Assistant starting at $21/hour. This hybrid role serves as the welcoming presence of our community while also supporting key human resources and administrative functions.

This position is responsible for greeting residents, guests, prospective employees, and vendors in a warm and professional manner, while assisting with onboarding, employee support, and HR-related processes.