Concierge - Full-time

Glenviewnaples; Carmel (IN); Presencial; USD 25 000 - 30 000; Tempo integral

Resumo da oferta

Rose Senior Living is seeking a hospitality-focused Concierge to greet residents, guests, prospective employees, vendors and service providers in a warm, professional manner daily. You will manage the lobby, handle packages, and support office staff as needed.

The role emphasizes strong telephone communication, familiarity with MS Office, and a high school diploma or GED, with EEO status noted in the posting.

Qualificações

• High school diploma or GED is required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsabilidades

• Supervise the main community lobby and phone line.
• Resolve issues presented by residents, guests, vendors, and suppliers so objectives are met and service is delivered.
• Accept delivery packages, document receipt in a log, and notify the resident of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with clerical projects or assignments.

Conhecimentos

Telephone communication

Customer service

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:0am - 5:00pm

Payrate: $20/hr

When you work atRose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

RoseSenior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.


• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.


• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery


• Prepare maintenance work orders as requested by residents and staff


• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required


• Familiarity with Microsoft Office Suite products


• Must demonstrate excellent telephone communication skills

EEO Employer