Concierge - Full-time

LCS; Carmel (AR); On-site; USD 23,000 - 32,000; Full time

Job summary

Rose Senior Living is seeking a hospitality-focused Concierge for day shifts to greet residents, guests, and suppliers in a warm, professional manner. The role serves as the first face guests see and supports daily operations in a senior living community.

Responsibilities include supervising the lobby and phone line, resolving resident issues, handling deliveries, and assisting the Business Office Manager with clerical tasks. A high school diploma and excellent telephone skills are required.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Supervise the main community lobby and phone line.
• Resolve issues for residents, guests, vendors, and suppliers to meet objectives.
• Accept and log delivery packages and notify recipients of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with clerical projects as needed.

Skills

Microsoft Office Suite

Phone communication

Education

High school diploma or GED

Job description

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:00am - 5:00pm

Payrate: $20/hr

When you work at Rose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Rose Senior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

EEO Employer