Concierge | Front Desk | Receptionist - Part Time

Heritage Senior Living; Delafield (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Immediate Pay

Flexible Scheduling

401k with company match

Medical

Vision

Dental

Life Insurance

Employee Discount Program

Job summary

Lake Country Senior Living is seeking a part-time Concierge/Receptionist to provide excellent customer service to residents, families, visitors, and staff. You will maintain the front lobby, manage supplies, and assist with scheduling and onboarding activities, while ensuring resident dignity and a welcoming environment.

The role requires English proficiency, a high school diploma or equivalent, and the ability to work as part of a team in a fast-paced, hospitality-focused setting.

Qualifications

• Ability to speak, read and write English.
• High school diploma, GED, or 1-3 months related experience or training preferred.
• Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines.

Responsibilities

• Assist residents, families, visitors and staff with customer service needs.
• Maintain cleanliness of front lobby and manage supplies; schedule copier/printer maintenance as needed.
• Assist management with administrative scheduling: meetings, trainings, interviews, and new hire orientations.
• Maintain comfort, privacy, and dignity of residents.

Skills

Customer service

Teamwork

Multitasking

Phone system

Microsoft Outlook

Microsoft Office

Hospitality

Tech savvy

Discretion in resident areas

Education

High school diploma

GED

Tools

Outlook

Microsoft Office

Job description

Concierge | Receptionist | Front Desk | Part-Time PositionHeritage Lake Country | Hartland, WILake Country Senior Living is exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!Why you should join Lake Country:**Immediate Pay – on-demand access to your pay as you work****Flexible Scheduling****Exceptional company benefits including, 401k with company match, Medical, Vision, Dental, Life Insurance, and an Employee Discount Program**What makes a Concierge successful?Caring and compassionate attitude with true concern for peopleStrong customer service focus; ability to work discreetly in resident and guest areasAbility to work collaboratively as part of a team; work independently with limited supervisionAbility to multitask and answer multi-line phone systemExperience with hospitality, receptionist, lobbying, is tech savvy, and has used Outlook and Microsoft suite programsResponsibilities:Great, assist, and provide customer service to residents, families, visitors, and staffMaintain cleanliness of front lobby and order administrative/general supplies, schedule maintenance of copier/printer in timely mannerAssist management team with administrative scheduling duties: meetings, trainings, interviews, and new hire orientationsMaintain comfort, privacy, and dignity of our residentsRequirements:Ability to speak, read and write EnglishHigh school diploma, GED, or 1-3 months related experience or training preferredMust submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelinesEssential Functions:To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#IND415