Concierge Reception Full Time or Part time

The Moments; Lakeville (MN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life and disability plans

Job summary

The Moments in Lakeville is looking to hire a part-time concierge/receptionist. This role is crucial for ensuring a welcoming atmosphere for residents and visitors. Responsibilities include delivering 5-star service and assisting with administrative tasks.

Ideal candidates should have excellent interpersonal and communication skills, with a passion for supporting individuals with dementia. The position offers good wages and a comprehensive benefits package in a supportive, team-oriented environment.

Qualifications

• Must have an innate passion for serving people living with dementia.
• Must be able to prioritize and organize work effectively and efficiently.
• Excellent judgment and decision-making abilities.

Responsibilities

• Ensure a 5-star level of personalized service at guest touchpoints.
• Monitor community-wide safety surveillance.
• Provide administrative support to the leadership team.

Skills

Communication skills

Interpersonal skills

Attention to detail

Customer service

Decision-making

Job description

The Moments of Lakeville is a 92-suite memory care community located in Lakeville. We are in search for the right fit to fill a part time evenings and weekend concierge/reception position. This position is one that we believe is very important and sets the tone for all visitors and our resident. A warm welcoming individual with great communication skills and fantastic interpersonal skills is the ideal candidate.

With this Concierge position, you will be part of a comprehensive team providing personalized service for Residents & their loved ones who call this beautiful community a home. The responsibilities of this position will include playing a meaningful role in developing a culture dedicated to optimal healthcare practices, centered on each and every Resident’s well-being, while supporting the leadership of the organization. 5-star service is the core cornerstone. In this role, you will be the lead in taking responsibility to demonstrate our dedication to outstanding personalized service, by supporting multiple factions.

Concierge Specifications

• This position will ensure that The Moments provides a 5-star hospitality level of personalized service at each and every guest touchpoint
• This position will require working every other weekend
• The Hospitality Liaison is responsible for the overall direction, coordination, and monitoring of in-coming and out-going phone, electronic/digital, and physical facility traffic
• Must be comfortable with monitoring entrances & exits, guest lists, and professional services to assure safety & a general atmosphere of well-being
• Must have innate passion for serving people living with dementia
• Must possess the skills to communicate effectively with all counterparts
• Must be able to provide administrative support to leadership team
• Must be comfortable with monitoring community-wide safety surveillance
• Must be able to prioritize and organize work effectively and efficiently
• Must be willing to support Sale & Marketing engagement
• Able to work weekends and evenings
• Excellent judgment and decision-making abilities and problem-solving skills
• Exemplify a warm, welcoming, efficient, competent general disposition

Other Requirements

• Must receive a “not disqualified” criminal background result from Department of Human Services
• Must be screened for TB

Opportunity to be on the forefront of advancing memory care communities for individuals diagnosed with a form of Dementia and to better support their loved ones and families. Offering an excellent wages and comprehensive benefits package. Providing a team-oriented culture with emphasis on employee well being, in a family-like setting.

Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran’s status.

• Full Core Benefits Package - Medical, Dental, Vision
• Additional Plans for FT and PT including Accident, Illness, Life, Disability and More