Concierge Front Desk Coordinator – Men's Health

Ageless-Men; Orem (UT); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Parental leave

Short-term disability

401(k)

Tuition reimbursement

Employee discounts

Supportive team environment

Career growth opportunities

Résumé du poste

Ageless Men’s Health in Orem, UT is seeking a Patient Coordinator to manage the front office, greet patients, schedule appointments, verify insurance, collect copays, and build lasting relationships that keep patients engaged in their care. You’ll be the face of the clinic and ensure a smooth, welcoming patient experience.

This full-time role offers daytime hours, Monday–Friday, with no nights or weekends, plus comprehensive benefits including medical, dental, and vision insurance, PTO, parental

Qualifications

• 1–3 years of experience in a medical office, wellness clinic, medical spa, or other healthcare setting required.
• Strong customer service and communication skills with a warm, outgoing personality.
• Organized, dependable, and able to manage multiple priorities in a fast-paced environment.
• Experience with insurance verification, scheduling, and medical administrative responsibilities.
• Comfortable using scheduling or EMR software.
• Experience with lead follow-up or patient outreach is a plus.
• Passion for delivering exceptional patient experiences and interest in men’s health and wellness.

Responsabilités

• Serve as the first and last point of contact for every patient visit.
• Greet patients and manage check-in/check-out for scheduled and walk-in appointments.
• Answer phones, schedule appointments, and provide exceptional customer service.
• Verify insurance coverage, collect copays and payments, and maintain accurate patient information.
• Follow up on inbound leads, reactivate inactive patients, and support patient retention initiatives.
• Build strong relationships with patients by providing personalized, concierge-level service.
• Maintain an organized, welcoming lobby and front office environment.
• Support daily clinic operations while ensuring HIPAA compliance and an efficient patient experience.

Connaissances

Customer service

Communication

Interpersonal skills

Organization

Scheduling

Outils

EMR software

Scheduling software

Description du poste

Ageless Men’s Health in Orem, UT is seeking a Patient Coordinator to manage the front office, greet patients, schedule appointments, verify insurance, collect copays, and build lasting relationships that keep patients engaged in their care. You’ll be the face of the clinic and ensure a smooth, welcoming patient experience.

This full-time role offers daytime hours, Monday–Friday, with no nights or weekends, plus comprehensive benefits including medical, dental, and vision insurance, PTO, parental