Concierge CNA: Patient Experience & Transition Liaison

Millennial Healthcare; The Villages (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Job summary

Bayview Healthcare in The Villages, FL is seeking a CNA/Concierge to facilitate hospital-to-nursing home transitions, deliver exceptional customer service, and be the primary contact for patient concerns and questions.

The ideal candidate will hold a Florida CNA certification, exhibit strong communication and organizational skills, and show compassion and professionalism in all interactions.

Qualifications

• Florida CNA certification is required.
• Strong communication and organizational skills.
• Compassionate and professional demeanor in all interactions.

Responsibilities

• Greet and welcome patients and families upon arrival.
• Assist with settling patients into rooms and provide orientation.
• Serve as the primary contact for non-clinical concerns and coordinate services.

Skills

Communication

Organization

Compassion

Customer service

Education

Florida CNA Certification

Job description

Bayview Healthcare in The Villages, FL is seeking a CNA/Concierge to facilitate hospital-to-nursing home transitions, deliver exceptional customer service, and be the primary contact for patient concerns and questions.

The ideal candidate will hold a Florida CNA certification, exhibit strong communication and organizational skills, and show compassion and professionalism in all interactions.