Concierge CNA: Patient Care & Transition Advocate

Millennial Healthcare; Melbourne (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Job summary

Bayview Healthcare in Florida seeks a CNA/Concierge to support hospital-to-nursing home transitions and enhance patient satisfaction. You will greet patients, assist with settling in, and provide facility orientation while serving as a primary non-clinical contact for families.

Requirements include a Florida CNA certification, ability to pass a drug screen and Level 2 background check, and preference for 1 year in a Skilled Nursing Facility. Competitive pay and PTO offered.

Qualifications

• Current Florida CNA certification required.
• Ability to pass a drug screen and Level 2 background check.
• At least one year experience in a Skilled Nursing Facility preferred.

Responsibilities

• Hospital-to-Nursing Home Transition Support: greet patients and families on arrival.
• Assist settling patients into rooms and orient to the facility.
• Provide an orientation to the facility, including amenities, schedules, and services.
• Patient Satisfaction and Advocacy: be a primary non-clinical contact for patients and families.
• Check in with patients and relay updates to staff to address concerns promptly.
• Customer Service Excellence: inform patients about therapy, dining, and activities; assist with appointments.

Skills

Communication

Organizational skills

Compassion

Professionalism

Job description

Bayview Healthcare in Florida seeks a CNA/Concierge to support hospital-to-nursing home transitions and enhance patient satisfaction. You will greet patients, assist with settling in, and provide facility orientation while serving as a primary non-clinical contact for families.

Requirements include a Florida CNA certification, ability to pass a drug screen and Level 2 background check, and preference for 1 year in a Skilled Nursing Facility. Competitive pay and PTO offered.