Concierge - Bellagio

MGM Resorts International; United States; Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Free meals in Bellagio employee dining

Free parking on and off-shift

Professional development opportunities

Wellness incentive programs

Access to employee discounts

Résumé du poste

MGM Resorts International is seeking a Concierge at Bellagio in Las Vegas to craft personalized guest experiences with warmth and attention to detail. You will turn requests into memorable moments, promoting MGM venues and services to enhance stays.

The starting pay rate is $19.00 per hour plus commissions, with shifts and operation hours that vary to meet guest needs. This position emphasizes hospitality, brand representation, and strong guest relations.

Qualifications

• 21+ years of age or older.
• High School Diploma or GED.
• 1 year of relevant experience preferred (VIP Services/Front Desk/Concierge).
• Notary and bilingual preferred.

Responsabilités

• Process guest requests professionally and promote MGM Resorts venues and services.
• Respond to and assist with guest conflicts promptly.
• Represent MGM Resorts as a brand ambassador with guests and vendors.
• Build relationships and network within the hospitality community.
• Multitask using multiple systems to fulfill guest requests.

Connaissances

VIP services

Front desk

Concierge

Formation

High School Diploma or GED

Description du poste

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Concierge at Bellagio, you’ll create personalized experiences that reflect the exceptional level of service our guests expect. From anticipating needs to uncovering thoughtful details, you’ll use your knowledge, warmth, and attention to detail to make every interaction feel effortless and memorable.

Your ability to turn requests into experiences will create WOW moments that make each stay truly unforgettable!

THE STARTING PAY RATE: $19.00 + Commissions

THE DAY-TO-DAY:

• Professionally and efficiently process all guest requests while promoting, up-selling, and cross-selling MGM Resorts venues, including amenities, rooms, restaurants, shows, cabanas, retail outlets, M life, casino events, and property promotions
• Respond to and assist with guest conflict resolution in a timely manner
• Build strong relationships and professionally represent MGM Resorts as a brand ambassador with guests and vendors
• Stay current on citywide offerings and build a professional network within the hospitality community
• Multitask using up to 26 operating systems simultaneously to fulfill guest requests

Schedule Details:

• Hours of Operation: Monday – Sunday: 8:00am to 8:00pm
  • Shifts may vary based on business needs
  • **Additional shifts may be scheduled as needed to support operational coverage

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• High School Diploma or GED
• One (1) year of prior relevant experience, preferably in VIP Services, Front Desk or Concierge
• Participation in industry associations including the Southern Nevada Hotel Concierge Association and Les Clefs d’Or USA
• Current Notary and Bilingual preferred

THE PERKS & BENEFITS:

• Free meals in our Bellagio employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15026