Concierge Automotive Service Advisor

Buick GMC Traverse City; Traverse City (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Employer-paid Life Insurance

Employee Referral & Discount Program

Employer-Paid College Tuition

Growth Opportunities

Job summary

Buick GMC Traverse City is hiring an Automotive Service Advisor to own the customer experience in the service lane. You will communicate effectively with customers, make service recommendations, and oversee the repair process.

The ideal candidate should have excellent customer service skills and a professional appearance. The role includes coordinating technician schedules and ensuring customer satisfaction.

We offer competitive benefits including medical, dental, vision, and more for our employees.

Qualifications

• Ability to motivate and build rapport with people.
• Valid driver's license.
• Professional, well-groomed personal appearance.

Responsibilities

• Oversee flow of the Drive Lane for effective service.
• Assist customers with maintenance service determinations.
• Keep customers informed about repair status and costs.

Skills

Excellent customer service

Interpersonal skills

Communication skills

Organizational skills

Time management skills

Job description

Buick GMC Traverse City is hiring an Automotive Service Advisor to own the customer experience in the service lane. You will communicate effectively with customers, make service recommendations, and oversee the repair process.

The ideal candidate should have excellent customer service skills and a professional appearance. The role includes coordinating technician schedules and ensuring customer satisfaction.

We offer competitive benefits including medical, dental, vision, and more for our employees.