Concierge

Brandon Wilde; Woburn (MA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

401k with Employer Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Job summary

The Delaney at The Vale is seeking a hospitality-focused Concierge to greet residents, guests, and service providers with warmth and professionalism. You will be the first face visitors see in our senior living community, helping with daily needs and delivering exceptional customer service.

Schedule: Full-time, Monday–Friday 3:00-11:00pm. Salary: $20-$24/hour. Benefits include 401k with employer matching, health, vision, life insurance, PTO, and daily pay.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers to meet organizational and individual needs.
• Accept and document delivery packages and notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Telephone communication

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

When you work at The Delaney at The Vale, you have a front‑row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Delaney at The Vale is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Full‑time opportunity, Monday - Friday 3:00-11:00pm

Salary: $20-$24/hour

• 401k with Employer Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

If you’re an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we’d love to get to know you!

EEO Employer