Concierge

The Amberleigh; Village of Williamsville (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Health and dental insurance

401k with company match

Employee Assistance Program

Dependent Care and FSA saving accounts

Paid Training

Paid referral programs

Job summary

The Amberleigh in Williamsville, NY, is seeking a friendly receptionist for our senior living community. The role involves answering calls, greeting visitors, and directing inquiries to the appropriate team while sharing information about the community and services.

Responsibilities include handling mail, coordinating express shipments, and resolving resident and visitor questions with a courteous, dependable approach.

Qualifications

• 5 years of computer skills experience.
• 2 years of reception experience.
• High School diploma or equivalent.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual; provides information such as address, directions, fax numbers, and the company website.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolves customer questions and concerns.

Skills

Computer skills

Reception

Education

High School or better

Job description

The Amberleigh Williamsville, NY 14221, USA

Description

Find your joy here, at The Amberleigh, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Amberleigh, a premier retirement community in Williamsville, NY provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

What we offer you:

• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team
• 5 years: Computer Skills
• 2 years: Reception
• High School or better.

Pay Rate is $16.26/hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.