Concierge

New Perspective; Town of Sun Prairie (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Education financial assistance

Bonuses

Training and advancement opportunities

Employee referral bonuses

Paid Time Off and holidays

Job summary

New Perspective Senior Living is seeking a Concierge to greet guests, act as hospitality ambassador, and provide business office support. This role is ideal for compassionate individuals who want to make a difference in residents' lives; opportunities for training, advancement, education assistance, bonuses, and more.

Part-Time: 8:00am-2:00 pm (Mon, Wed, Fri, and some Weekends). Responsibilities include answering calls, screening visitors, performing clerical tasks, and delivering outstanding

Qualifications

• High school diploma or equivalent preferred.
• Strong English reading/writing and verbal communication.
• Proficient with basic computer use.

Responsibilities

• Answer incoming calls and provide routine information; route messages.
• Perform clerical tasks including typing, memos, filing, mail; operate office equipment.
• Screen and direct visitors.
• Communicate with residents, families and team members in a kind, respectful way.
• Deliver excellent customer service to residents, families, visitors, and vendors.
• Maintain an attractive home environment that fosters engagement and purposeful living.

Skills

Empathy

English proficiency

Communication skills

Multitasking

Customer service

Education

High school diploma

Job description

Description

Why New Perspective Senior Living? A career with a purpose starts here!

A career at New Perspective Senior Living is more than just a job, it's an opportunity to make a meaningful impact every day. Our culture is built on servant leadership; we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four pillars: Physical Fitness, Brain Fitness, Dining Experience, and Social/Spiritual Enrichment in order to provide high quality care tailored each resident's unique needs and lifestyle.

As we work toward our goal of helping 10,000 residents Live Life on Purpose, every team member plays an important role in enriching the lives of seniors across our communities. At New Perspective, you'll find purpose, growth, and a supportive team that believes success begins with serving others!

Position Summary

As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

• Part-Time: 8:00am-2:00 pm (Monday, Wednesday, Friday, and some Weekends)

Responsibilities

• Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Minimum Qualifications

• High school diploma or equivalency preferred
• Ability to read, write, speak & understand the English language
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Demonstrated computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.

Preferred Qualifications

• Previous experience working with seniors preferred and desire to serve and care for seniors
• Medical Insurance
• Vision Insurance
• Flexible Spending Accounts
• Health Reimbursement Account/Health Savings Account
• Free Basic Life Insurance
• Voluntary Short-Term Disability
• Free Long-Term Disability
• Voluntary Accidental Death & Dismemberment, Accident, Critical Illness Coverage
• Employee Assistance Program
• Retirement Savings Plan
• Paid Time Off and Holidays

*Eligibility depends on full-time, part-time, or PRN status.

• Real-time access to earned wages
• Employee and resident referral bonuses
• Education assistance - eligible after 30 days of employment!

New Perspective Senior Livingis an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.