Concierge

Four Seasons Hotels and Resorts; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Energizing Employee Culture

Comprehensive learning programs

Exclusive discount and travel programs

Job summary

Four Seasons Hotels and Resorts in Scottsdale is seeking a talented Concierge to enhance guest experiences. The Concierge will accurately assess and respond to guest requests while providing personal recommendations.

Ideal candidates will have prior concierge experience, strong communication skills, and knowledge of local attractions. This position requires flexibility to work varied shifts, including early mornings and holidays, contributing to the award-winning team at Four Seasons.

Qualifications

• Previous experience in concierge services is essential.
• Excellent communication skills are necessary for guest interactions.
• Ability to multitask in a busy environment.

Responsibilities

• Accommodate guest requests and manage reservations.
• Assist in handling luggage at the front desk.
• Plan and organize guest itineraries with courtesy.

Skills

Previous concierge experience

Excellent English communication skills

Multitasking ability

Knowledge of local attractions

Computer literacy

Tools

Microsoft Office

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world‑class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About the role

The Four Seasons Resort Scottsdale is in search of a talented Concierge to join our team. Concierge agents at the Four Seasons Resort Scottsdale respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.

What you will do

• Accommodating guest requests, processing packages, faxes, messages, emails and mail.
• Assisting in other Guest Service areas, including the Front Desk and front drive to ensure proper handling of luggage.
• Planning and organizing guest itinerary during their stay, all while providing exceptional above and beyond service.

What you bring

• Previous concierge experience and great knowledge of the surrounding areas and local attractions.
• Must have excellent English communication skills and be able to multitask.
• Language skills are a plus as well as a flexible schedule.
• Computer literacy and proficiency are necessary including proficiency in Microsoft Office suite and the ability to learn proprietary applications at work.
• Must be able to stand/walk up to 8 hours per shift.

What we offer

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Inclusive and diverse employee engagement events all year‑round.
• Exclusive discount and travel programs with Four Seasons.
• And so much more!

Schedule & Hours

• Full Time
• Shift Times 7am - 3:30pm / 12pm - 8:30pm
• Flexibility to work early mornings, evenings, weekends and holidays.

Candidates must have valid work authorization for the U.S.

Don’t miss this opportunity to be part of our award‑winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website -