Security Officer

Four Seasons Resort Scottsdale; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) plan

Employee rates worldwide

Training and tuition reimbursement

Complimentary uniforms

Free shift meals

Job summary

Four Seasons Resort Scottsdale is hiring an On Call Security Officer to ensure safety and security for guests and staff. The role demands quick response to emergencies and thorough documentation of incidents.

Ideal candidates should have security experience, preferably in luxury environments, with the ability to act professionally and communicate effectively. This position requires flexibility for early mornings, evenings, weekends, and holidays.

Qualifications

• 1-3 years of experience as a security officer is preferable.
• Ability to speak, read, and write English; Spanish is a plus.
• Knowledge of local laws preferred.

Responsibilities

• Handle security inquiries and requests efficiently.
• Respond to emergencies, coordinating with responders.
• Document incidents in precise reports.
• Patrol property for safety concerns and violations.

Skills

Security inquiries handling

Emergency response

Documentation accuracy

CCTV operation

Professionalism

Communication skills

Education

High school education or equivalent

Tools

Microsoft Office

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About The Role

Four Seasons Resort Scottsdale is seeking an On Call Security Officer to join our exceptional team. In this role, you will help create a safe and secure environment for our guests, employees, and resort community while delivering service with professionalism, care, and attention to detail. As a valued member of our Security team, you will provide on-call support as needed, playing an important role in upholding Four Seasons standards and maintaining a welcoming, secure resort environment.

What You Will Do

• Handle Security inquiries and requests from guests and personnel in a timely manner. Key assists, safe assists, lost and found, noise complaints, animal and critter removal and relocation.
• Respond to all emergencies; medical, fire, storms, power outages, criminal activity, hazardous material exposure, civil disorder, bomb threats, death or suicide, and lost persons in an immediate timely manner. Take prompt action to initiate the emergency response system and coordinate with appropriate emergency responders and associate officers.
• Support office operations, CCTV cameras, telephones and emergency lines, radio communications, fire panel, employee key distribution and control.
• Write and provide precise accurate documentation in incident reports and logs. Conduct follow up investigations to include statements, photographs, video footage, and communication to the Director of Security and the Executive Management team.
• Patrol property for fire, life and safety. Provide documentation and follow up with appropriate Department heads and managers when necessary.
• Support high standards for safety. Perform period safety walks. Document and report violation and potential risks.

What You Bring

• High school education or equivalent experience
• 1-3 years of experience as a security officer preferably in a luxury hotel or resort environment. Previous position in law enforcement or comparable is a plus.
• Ability to speak, read and write English. Spanish speaking proficiency is a plus.
• Previous experience writing/reporting accident documentation reports preferred.
• Familiarity with Microsoft Office suite preferred.
• Ability to act professionally and remain impartial in all circumstances regarding guests and employees.
• Knowledge of local laws preferred.
• Valid authorization to work in the United States

What We Offer

• 401(k) plan with company match
• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
• Exceptional training, development, and tuition reimbursement
• Complimentary uniforms with dry cleaning service
• Complimentary shift meals and on-site parking

Schedule & Hours

• On Call
• Flexibility to work early mornings, evenings, weekends and holidays
• Must have open Overnight availability

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf