Concierge

Gencare Inc; Renton (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plan (employer paid)

Dental plan

Vision/Life (employee paid)

Paid sick leave

Paid holidays

Vacation after year1

401K with match

Bereavement leave

Jury leave

EAP

CEU credits

License reimbursement

Free meal

Job summary

GenCare Lifestyle @ Eagle Ridge in Renton is seeking a full-time Concierge to greet families, direct tours, and support managers. The role includes multi-line phone operation, clerical tasks, light housekeeping, and maintaining resident safety and confidentiality.

Experience at the front desk is required. Strong customer service, communication, and the ability to multitask are essential for success in this busy senior living community.

Qualifications

• Front desk experience is required.
• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to multitask and operate a multi-line phone system.

Responsibilities

• Greet and direct families and tours, assist managers as needed.
• Operate telephone system and perform general clerical tasks.
• Ensure resident safety and confidentiality.
• Light housekeeping of main common areas as described.

Skills

Front desk experience

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

GenCare Lifestyle @ Eagle Ridge is a Premier Assisted and Independent Senior Living Community in Renton. We are seeking to add an amazing, caring Full Time Concierge to our team.

GenCare Lifestyle promotes a Whole Life Living program that focuses on the mind, body, and soul. For more information about our company, please visit us at www.gencarelifestyle.com.

Previous Front Desk experience is necessary. This position includes light housekeeping of main common areas including dusting and vacuuming.

Job duties include, but are not limited to:

Operate telephone and direct calls on a multi-line phone system, General clerical responsibilities. Greeting and directing families and tours, Assist Department Mangers as needed. Problem solve and meet the needs of residents and family members. Build relationships with residents and their family members. Always ensure resident safety and confidentiality.

• Base Medical plan is 99% employer paid
• Dental
• Vision and Life at the employees expense
• Paid sick (1 hour for every 40 worked, able to roll over max of 56 hours) and 6 paid holidays per year plus a paid day off for your birthday
• one week vacation after one year employment
• with an additional week beginning in year 2 finally with an additional week starting in the 47th month for a total of 3 weeks
• quarterly raises for hourly employees
• 401K eligible after 6 months with up to a 4% employer match after one year of employment
• up to 3 days of bereavement and up to 5 days jury leave
• First Choice Health Employee Assistance Program
• free CEU’s
• LPN and CNA annual license reimbursement
• Free meal at work

Required qualifications are: High School Diploma or GED, professionalism, mature and cheerful personality. Must be able to multitask and operate a multi-line telephone. Excellent customer service and communication skills

Experience working with seniors is a plus!

All offers of employment are contingent upon the candidate passing a background check, reference check and meeting minimum requirements and providing all required employment documentation.