Concierge

Discovery Senior Living; Cypress (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options

Paid time off and Holidays

Comprehensive benefit package

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Discovery Senior Living in Cypress, Texas is seeking a dedicated Concierge to manage reception duties and assist residents and visitors. This role includes answering calls, greeting guests, and organizing appointments for residents. Candidates should have a high school diploma and customer service experience, with a commitment to fostering a welcoming environment.

We offer competitive wages, flexible scheduling, and a comprehensive benefits package for our full-time employees.

Qualifications

• Preferred customer service experience with effective communication skills.
• High school diploma or GED desirable.

Responsibilities

• Answer phone calls and manage reception duties.
• Greet residents and visitors, provide information.
• Organize appointments and maintain the entry area.

Skills

Customer service experience

Communication skills

Education

High school diploma or GED

Job description

Overview

PRN - must work one shift a month and be open to last minute shift coverage. Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital team members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Our community is looking for a Concierge to join our team.

Benefits

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.