Concierge

Gencare Inc; Federal Way (WA); On-site; USD 23,419 - 30,307; Part time

Benefits offered by this job

Paid sick leave

401(k) with match

Quarterly pay increase

Free meal during shift

CEUs & license reimbursement

Employee assistance program

Job summary

GenCare Inc. in Federal Way, WA is seeking a part-time Concierge for our front desk, weekends required. You will greet families, manage multi-line calls, and support residents with a friendly, professional demeanor.

Experience at a front desk is required, and we offer benefits including paid sick leave, a 401(k) with employer match, and CEU/licensure reimbursements. All offers are contingent on background and reference checks.

Qualifications

• High School Diploma or GED
• Professional demeanor
• Mature, cheerful personality
• Able to multitask and operate a multi-line telephone
• Excellent customer service and communication skills

Responsibilities

• Operate telephone and direct calls on a multi-line phone system
• General clerical responsibilities
• Greeting and directing families and tours
• Assist Department Mangers as needed
• Problem solve and meet the needs of residents and family members
• Build relationships with residents and their family members
• Ensure resident safety and confidentiality at all times

Skills

Excellent customer service and commu­n

Able to multitask and multi-line phone

Professional demeanor

Mature, cheerful personality

Education

High School Diploma or GED

Job description

Description

GenCare Lifestyle @ Federal Way is a Premier GenCare Lifestyle community with Independent/Assisted Living/ Memory Care Residents. We are currently seeking a qualified PART TIME Concierge for our front desk, weekends required. Previous Front Desk experience is necessary.

Part-Time Benefits

• Paid sick leave
• 401(k) with employer match (eligible at 6 months, with company matching after 12 months)
• Quarterly pay increase for hourly team members
• Free meal while on shift
• Free CEUs + CNA & LPN annual license reimbursement
• Employee Assistance Program with Discount Marketplace Perks Reward Program

Job duties include, but are not limited to:

• Operate telephone and direct calls on a multi-line phone system,
• General clerical responsibilities.
• Greeting and directing families and tours.
• Assist Department Mangers as needed.
• Problem solve and meet the needs of residents and family members.
• Build relationships with residents and their family members.
• Ensure resident safety and confidentiality at all times.

Required qualifications:

• High School Diploma or GED
• Professional demeanor
• Mature, cheerful personality
• Able to multitask and operate a multi-line telephone
• Excellent customer service and communication skills

This is a great opportunity to join a fun and dedicated company that focuses on helping our seniors live an active lifestyle with a whole life living mission.

As a concierge, you will be making friends with and assisting our residents and their families on a daily basis.

Experience working with and a passion for helping seniors is a plus!

All offers of employment are contingent upon a successful background check, reference check, meeting minimum requirements and providing all required employment documentation.

Weekends are required.