Concierge

VI HEALTHY LIVING LTD; Newark (CA); On-site; Full time

Job summary

A leading company in resident services is seeking a Concierge for its Newark location. The role involves welcoming guests, managing inquiries, and ensuring smooth operations within the community. Candidates should have customer service experience and CPR certification. This position offers competitive pay and exceptional employee benefits.

Benefits

Competitive pay

Exceptional benefits

Generous Paid Time Off - start accruing on day one

401k with company match

Paid maternity and paternity benefits

Award-winning training and development

Tuition Reimbursement

Luxury work environment

Meaningful and rewarding work

Qualifications

• Prior experience in a customer service environment preferred.
• Current CPR and First Aid certifications required or must be willing to obtain.

Responsibilities

• Welcome and direct residents and guests of the community.
• Answer resident questions and monitor emergency response systems.
• Receive and direct all incoming calls.

Skills

Excellent oral communication

Organizational skills

Problem solving

Stress management

Job description

Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Palo Alto is located at 620 Sand Hill Road, Palo Alto CA 94304

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

PLEASE NOTE - THIS POSITION IS FROM 8AM-5PM FROM TUESDAY THROUGH SATURDAY.

Qualifications

• Qualified applicants will preferably possess prior experience in a customer service environment.
• Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.

Additional requirements include:

• Excellent oral communication skills including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident and customer- focused approach to problem solving.

Pay Range

USD $21.26 - USD $25.10 /Hr.