Concierge

Cadillac Hotel & Beach Club; Miami Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Telemedicine (Teledoc)

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Cadillac Hotel & Beach Club, part of Davidson Hospitality Group, seeks a friendly Concierge to deliver exceptional guest service in a luxury Miami Beach setting. You will assist guests with restaurant reservations, transportation, and local recommendations, acting as a trusted resource to enhance every stay.

Ideal candidates will have customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service or hospitality experience required.
• Excellent communication and interpersonal skills.
• Knowledge of local attractions, restaurants, and transportation.
• Able to multitask and prioritize guest requests.
• Proficient in Microsoft Office and reservation systems.
• Flexible hours including weekends and holidays.
• Bilingual skills are a plus.

Responsibilities

• Assist guests with restaurant reservations and transportation arrangements.
• Provide recommendations for local attractions and activities.
• Serve as a knowledgeable resource to enhance guest experiences.

Skills

Customer service experience

Communication skills

Interpersonal skills

Bilingual a plus

Tools

Microsoft Office

Reservation systems

Job description

Property Description

Located in Mid-Beach, Cadillac Hotel & Beach Club is a 357-room oceanfront resort blending iconic Art Deco design with modern luxury. Part of Autograph Collection Hotels, the property offers a European Riviera-inspired experience infused with Miami’s vibrant energy.

With direct beach access, two resort-style pools, and elevated dining, the hotel fosters a culture of personalized hospitality where team members create memorable, meaningful guest experiences.

Overview

Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Qualifications

• Previous experience in a customer service or hospitality role
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.