Concierge

fourseasons; Las Vegas (NV); On-site; USD 36,000 - 60,000; Full time

Job summary

Four Seasons Las Vegas is seeking a Concierge to join our Guest Services Team. You will ensure guests are well looked after from arrival to departure, using local knowledge to fulfill requests, from the extraordinary to the everyday.

The ideal candidate presents with polished appearance, excellent communication skills, patience, discretion, and the ability to multitask in a fast-paced luxury environment, standing for 8 hours per shift.

Qualifications

• Excellent personal presentation and interpersonal skills.
• Attention to detail and ability to multitask.
• Extensive knowledge of the Las Vegas area and discretion.

Responsibilities

• Ensure guests are well looked after from arrival to departure.
• Accommodate guest requests from ordinary to extraordinary using local knowledge.
• Maintain a warm, welcoming demeanor and professional appearance.

Skills

Personal presentation

Interpersonal skills

Attention to detail

Multitasking

Local area knowledge

Discretion

Patience

Customer service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.

At Four Seasons, Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. The company’s guiding principle is the Golden Rule, and such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and the people we employ and serve around the world.

On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world’s most vibrant cities.

Role Summary:

The Concierge is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. This high-profile department carries a special responsibility. Our Concierge team is dedicated to accommodating guest requests from the ordinary to the extraordinary. With local knowledge and insights, the Concierge team does wonders to enhance guests' experiences, making their stay that much more enjoyable.

Required Experience and Skills:

We are looking for candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multitask are required. This position requires candidates to be extremely knowledgeable about the local area, have a high degree of patience, and work with discretion. This position requires standing for 8 hours per shift. The ideal candidate will also have a warm, welcoming smile and a positive attitude!

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal