Concierge

QSL Management; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

QSL Management in Florida is seeking a friendly Concierge for The Blake at St Johns. You will be the first impression for residents, guests and employees, handling front desk duties, phone greetings and visitor directions in a 24-hour operation.

A high school diploma/GED and at least two years of general office experience are required. Demonstrated interpersonal, organizational and multitasking skills are essential, with a team-oriented mindset.

Qualifications

• Must have a caring heart and be willing to serve others.
• High School Diploma or GED required.
• Two years of general office experience including reception work.
• Experience working with older adults is preferred.
• Professional, polished communication with good grammar and pleasant voice.
• Strong interpersonal, organizational, time management and communication skills.
• Ability to work in a team and handle interruptions; detail-oriented.

Responsibilities

• Offer high level hospitality to residents, guests and employees as the first impression.
• Fulfills front desk duties: answer the phone with proper greetings and direct visitors.
• Keep lobby and front porch clean and free of trash.
• Assist with lobby activities and weekend/evening events when traffic is low.
• Assist with other general office tasks as requested.
• Work weekends and as a float in a 24-hour operation.

Skills

Reception experience

Interpersonal skills

Time management

Team collaboration

Attention to detail

Multitasking

Word processing

Excel basics

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults.

We are currently looking for a Concierge for The Blake at St Johns

Primary Responsibilities of the Concierge:

• Offer high level hospitality to all residents, guests and employees, you are our first impression.
• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
• Ensures that lobby and front porch area is clean and free of trash
• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.
• Weekends and Float

Requirements

Education/Experience

• Must have a caring heart, willing to serve others
• High School Diploma/GED
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred)
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).
• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities