Concierge

Evergreen Real Estate Services; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Evergreen Real Estate Services is seeking a Concierge for Maple Pointe Apartments in Chicago. The on-site, guest-facing role centers on resident services, security, and providing information at the lobby to residents and visitors.

Responsibilities include greeting guests, monitoring doors and grounds, receiving deliveries, and distributing notices. Requirements: at least 1 year of customer service experience and a High School diploma; must remain calm under pressure, communicate clearly, and

Qualifications

• High School education or equivalent.
• At least 1 year of customer service experience.
• Ability to operate building security and door etiquette.

Responsibilities

• Greet all guests and residents.
• Provide door security and grounds security.
• Hold doors for those entering the building.
• Receive incoming deliveries and notify residents when packages are ready for pick up.
• Deliver notices and resident communications door to door.
• Interact effectively with a diverse group of people, stay calm under pressure, and provide cheerful assistance to others.

Skills

Customer service

Communication

Calm under pressure

People skills

Education

High School diploma or equivalent

Job description

Job Details

Job Location: Maple Pointe Apartments - Chicago, IL 60610

Position Type: Full Time

Education Level: High School

Salary Range: $18.00 - $20.00

Job Category: IL Leasing License NOT Required

Job Summary

The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents regarding local market resources.

Key Responsibilities

Resident Services & Building Security

• Greet all guests and residents
• Provide door security and grounds security
• Hold doors for those entering the building
• Receive incoming deliveries and notify residents when packages are ready for pick up
• Deliver notices and resident communications door to door
• Interact effectively with a diverse group of people, stay calm under pressure, and provide cheerful assistance to others

Education & Experience

• At least 1 year of customer service experience

Technical & Physical Skills

• Ability to use grounds keeping tools and machinery effectively
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

Other Requirements

• Ability to exercise independent judgment and discretion

Skills

• Excellent customer service skills
• Positive attitude with a strong ability to communicate and work well with others
• Ability to interact effectively with a diverse group of people and remain calm under pressure

Work Environment & Physical Demands

This is an on-site, guest-facing role based at the front entrance/lobby area of the property, involving greeting guests and residents, opening and holding doors, and monitoring building and grounds security. Evergreen Real Estate Group provides reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of this role.

Qualifications